11th April 2019

Work as a

Customer Service Administrator

Job Reference:
VAC-12998

Salary:
Up to £18000 per annum

Job Type:
Permanent

Location:
Bournemouth, Dorset

Industry:
it-digital

Skills :
Administration, CUSTOMER SERVICE, Service Desk, tickets, escalation, IT, Client

Customer Service Administrator, up to £22,000, Central Bournemouth

You’re organised, have good customer service skills and have an eye for detail. Living within commuting distance to Bournemouth, you’re looking for your next challenge within a fast-paced administration environment.

Rubicon’s client specialises in IT managed services. They are a fast-growing cloud service provider and pride themselves on their near 100% client retention. They are based in the heart of Bournemouth, 10 minutes from the beach, and provide a relaxed working environment with VR, arcade machines and a pool table.

As Service Desk Administrator, you’ll receive a wide range of benefits including: 20 days holiday plus bank holidays, a company laptop, travel and restaurant discounts and free phone insurance.

Your Service Desk Administrator responsibilities will include:

  • Answering inbound Service Desk calls from clients and customers.
  • Preparing and dispatching tickets to the Service Desk Team.
  • Communicating updates and planned maintenance to clients.
  • Ensuring the smooth operation of the Service Desk.
  • Producing and updating documentation and reports.

To find out more and apply to this Service Desk Administrator role, call me, Joss, on 01202 688542 and I’ll talk you through the details. Alternatively apply via the advert/directly on our website.

  • Job Reference: VAC-12998
  • Salary: Up to £18000 per annum
  • Salary per: Annum
  • Job Duration:
  • Job Start Date:
APPLY NOW

Joss Holford

Recruitment Consultant
Technical Perm

Direct Dial: 01202 680 311

Email: Joss@rubiconpeople.co.uk

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