4th September 2018

Work as a

1st line Support

Job Reference:

Up to £24000 per annum + 25 days holiday

Job Type:



Skills :
Excel, Pivot tables, google

1st Line Help desk Support

Salary: £24,000

25 days holiday

Location: Bristol

You’ll be joining an international company who employ over 1000 people worldwide. They provide innovative technology solutions to some of the largest transportation companies across the globe and are quickly becoming an employer of choice in the local area. As an employer they invest heavily in staff development and training, meaning there will be a number of opportunities for you to progress in the future.

In this role of 1st line help desk support your duties will include:

  • Provide top level technical support.
  • Build and configure terminal hardware and software when required.
  • Investigate hardware and software problems.
  • Work closely with the Product Support team to manage and resolve any issues.
  • Produce documentation and training when necessary.
  • Implement / learn /assess /test new deliveries and products

You’ll need to possess the following skills/attributes:

  • Good time keeping
  • Professional Phone manor
  • Previous experience in a 1st line support role or a busy customer service environment
  • Hardware Knowledge
  • Knowledge of networks

A valid UK driving license is essential as it will be necessary to attend customer sites from time to time

Keywords: 1st line support, help desk, data centre, operator, technician, engineer

Call me, Joss Holford at Rubicon Recruitment for a confidential talk about this 1st line help desk position.

Our team guarantees complete confidentiality and will never submit candidate’s details or share them with a third party without first obtaining their permission.

If you are interested in this unique opportunity to be a 1st Line Help desk for a globally recognised brand please apply or contact Joss at Rubicon.

  • Job Reference: VAC-12122
  • Salary: Up to £24000 per annum + 25 days holiday
  • Salary per: Annum
  • Job Duration:
  • Job Start Date: ASAP

Joss Holford

Recruitment Consultant
Technical Perm

Direct Dial: 01202 680 311

Email: Joss@rubiconpeople.co.uk

Email Me


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