19th June 2017

Work as a

IT Support Analyst

Job Reference: VAC-10845A

Salary: £25k per year

Job Type: Permanent

Location: Gillingham

Industry: Information Technology

Skills: IT, Analyst, Support, Technician, Technical Support, IT Engineer, IT Technician, IT Support, 1st Line, 2nd Line, First Line, Second Line, 1st Line, 2nd Line, Analyst, First Line, IT, IT Engineer, IT Support, IT Technician, Second Line, Support, Technical Support, Technician

IT Support Analyst, North Dorset, Up to £25,000

A luxury Health & Beauty brand based in North Dorset is seeking an IT Support Technician to join their team. As the IT Support Analyst, you will be responsible for responding to service tickets and providing up to 2nd line support to end users, resolving various technical issues relating to both hardware and software.

Key responsibilities include;

–      Provide excellent customer service  by being the first point of contact for all IT support issues

–      Troubleshoot hardware and software issues

–      Install Microsoft software and 3rd party applications

–      Provide user administration support across multiple systems 

–      Liaising with the external IT Helpdesk 

–      Setting up of all associated IT equipment

As the ideal IT Support Analyst, you will have experience of;

–      Working in an end-user desktop support role

–      Windows 7, 8, 10, XP and Vista  

–      Windows server 2003, 2008 and 2012

–      Remote desktop  and handheld smartphones/ tablets support

–      Active Directory and Exchange

–      TCP/IP, DND and DHCP would be advantageous

For the opportunity to join this professional and award winning company please call Ellie at Rubicon on 01202 688542 or send your CV to elliet@rubiconpeople.co.uk today.

Our team guarantees complete confidentiality and will never submit candidates’ details or share them with a third party without first obtaining their permissions.

  • Job Reference: VAC-10845A
  • Salary: £25k per year
  • Salary per: Annum
  • Job Duration:
  • Job Start Date:

Ellie Taylor

Recruitment Consultant
Commercial Specialist

Direct Dial: 01202 680311

Email Me


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