11th April 2018

Work as a

Customer Support Administrator

Job Reference:

£18000 - £19500 per annum

Job Type:

Ferndown, Dorset


Skills :
CUSTOMER SERVICE, Admin, Order Processing

Customer Support Administrator, Ferndown, £19,500pa (salary reviews every 6 months)

Our client, a specialist solutions provider for storage and materials is now in requirement of a proactive and enthusiastic Customer Support Administrator. Reporting into the Customer Service Manager, and using your experience you’ll provide timely information & deal with enquiries for customers across all areas of the business. Whilst keeping regular contact with Sub Contractors you’ll monitor their processes and manage any administration.

You’ll be responsible for:

  • Being the first point of contact for customers and taking all telephone calls
  • Recording and reporting any breakdowns from customers and arranging repairs
  • Chasing job sheets and invoices from Sub Contractors
  • Arranging routine services and follow-ups with engineers
  • Distributing any POs and ensuring new jobs are raised

You’ll have:

  • Experience within a Customer Service and Administration role
  • An adaptable Customer Service style, always willing to go the extra mile
  • A strong geographical knowledge of the South Coast
  • Highly organised and able to keep on top of administration tasks

The Customer Support Administrator is offered on a permanent, full time basis and you’ll be based on their site in Ferndown. Working in a pleasant environment would be part of a small team but will have a lot of contact with colleagues in the wider business. For your experience and organisation you’ll receive a starting salary of £19,500 per annum alongside a plethora of benefits.

If you think this sounds like the right opportunity for you and you’d like to be considered as their next Customer Support Administrator then we look forward to receiving your application, don’t forget to ‘Like’ us on Facebook to be kept up to date with all our latest jobs.

Our team guarantees complete confidentiality and will never submit candidates’ details or share them.


  • Job Reference: JW-10021
  • Salary: £18000 - £19500 per annum
  • Salary per: Annum
  • Job Duration:
  • Job Start Date: ASAP

Joanna Wharton

Recruitment Consultant
Office Temp

Direct Dial: 01202688542

Email: joanna@rubiconpeople.co.uk

Email Me


Register here to be one of the first to receive the Rubicon newsletter.

Latest Office Jobs

34 jobs Found