3rd October 2017

Work as a

Customer Service Specialist

Job Reference:

£18000 - £18000 £18k per year

Job Type:

Poole, Dorset, England


Skills :
CUSTOMER SERVICE, retail, Call centre, high-end, office, Administration, Client, Luxury, Specialist

Customer Service Specialist, Poole, up to £18,000

A specialist merchant of high-end and luxury goods with almost 100 years trading behind them is now seeking to recruit an experienced and positive Customer Service Specialist. Due to the continued success of the business, the Specialist will join their successful team of professionals in their Poole Head office. With products on offer spanning from £100 to the tens of thousands, the Customer Service Specialist will be a fundamental first point of contact between the business and the customer, providing exceptional and unforgettable service.  

You’ll be responsible for:

  • Addressing all incoming enquiries in good time and with a favourable outcome
  • Accurately processing telephone payments and orders
  • Demonstrating effective complaint handling by using your own initiative
  • Communicating your strong product knowledge with confidence
  • Keeping all internal databases and sales order systems up to date
  • Maintaining strong relationships with customers which promotes the brand and repeat custom

You’ll have:

  • The ability to demonstrate A class customer service at all times
  • Professional yet friendly verbal communication skills
  • A commercial knowledge of the Microsoft Office package
  • A strong grasp of the English Language, able to write letters
  • Proven ability to prioritise and manage own workload

This is a direct opportunity to join the head office of a prestigious and established company based in Poole, they really are leaders within their industry and their modern offices reflect their ongoing success. In return for your specialist Customer Services skills, you can expect a remuneration package of up to £18,000 and staff benefits that include private healthcare, flexible working hours, subsidized gym membership and your day off for your birthday.

If you think this sounds like the right opportunity for you and you feel you could be their next successful Customer Service Specialist then call Adelle at Rubicon on 01202 688542 or send your CV to Adelle@rubiconpeople.co.uk.

Our team guarantees complete confidentiality and will never submit candidates’ details or share them 

  • Job Reference: 11100-AH
  • Salary: £18k per year
  • Salary per: Annum
  • Job Duration:
  • Job Start Date:

Adelle Hallinan

Recruitment Consultant
Commercial Office

Direct Dial: 01202 688542

Email: Adelle@rubiconpeople.co.uk

Email Me


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